Pros
I honestly do not have anything good to say about this company.
Cons
Management is clueless and the majority of employees are in Guatemala. The pay scale is basically incentivized to screw over the client. This company does not care how a debt is settled for how much and I does not have any strategy in place whatsoever to protect clients. The in house counsel is way over his head. I don’t see this company lasting even another 6 months. It’s amazing how clueless this company is. Nearly every settlement set up on the last 2 years for clients has been lost due to missed payments somehow which no one seems to be able to figure out. Clients are paying $1000’s more than expected. I think I graduated 1 client within the time frame originally agreed to on their contract. Most clients are extending programs by 1 year. This is the worst debt settlement company I have ever seen. I feel terrible for their clients.