You Will Feel Uncomfortable Signing Clients Up - Debt Advisor Alleviate Employee Review

1.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

No compliance for agents to be graded by. Can pitch freely. QA covers the important details. You can listen to the QA calls so you can keep the client if they have any objections.

Cons

If you bring up suggestions to make the company better you will be ignored, belittled, and discouraged. Complaints about company policy violations will get ignored too if it protects favored individuals. Please, if you care about your clients, you need to run. After clients are enrolled their experience is not the best as they have complained. The system is super cheap as well and is hard for employees to track information. Sinking ship! If agents don’t take the initiative to be better, there are no incentives to do so. Just hard to do so remotely. You are by yourself working. There are no bonuses or fun incentives. Constantly told to be gracious because the company is growing but the system is slow and there are unnecessary restrictions on what we can enroll for the clients. Beware. Not the best for longevity.

avatar
Alleviate Response
3y
Thank you for expressing your concerns. As a growing company, we have faced CRM and development challenges in this area. Fortunately, our IT Department is dedicated to ensuring that we have the most robust software possible to enhance the both the client and employee experience. We have been, and always will be, continuing our efforts in utilizing new technology developments to improve and ultimately support our growth. We are currently in the process of upgrading such software programs and are excited to see how these changes impact us. In response to your concerns about employees providing feedback, the Company never intends for an employee to feel as though their feedback or suggestions are ignored or discouraged. We have a written and practiced Open-Door Policy, in which we allow and encourage all employees to bring their concerns to us. We take violations of Company policy and industry regulations seriously, and we thoroughly investigate all complaints and concerns which are brought to us. We also want our employees to genuinely enjoy working for Alleviate. Aside from having one of the most competitive Compensation Plans within the industry, we focus a great deal of attention on our employees' overall satisfaction. The initiatives we have carried out over the past year, including employee surveys, engagement activities, updates from Leadership, and employee recognition have greatly impacted our employee morale. We are proud to say that our most recent Employee Survey found that 86% of Alleviate employees felt valued by the Company. We are sorry to hear that this was your impression, and we want to express that we are continuously investing in the employee experience to make it the very best possible.

Explore other reviews about Alleviate

5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

See reviews by: Helpful|Rating|Date|All