Unprofessional - Client Success Account Manager Alleviate Employee Review

1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work and the hours

Cons

Supervisors are rude and pick who they want to help if they do answer its only saying ask your team leader or very just very rude answers if u make a mistake they love to put people out on blast embarrassing them so uncomfortable it's not a team and to top it off I feel so bad for the clients they're treated worse than the employees

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Alleviate Response
2y
Thank you for sharing your feedback with us as an account manager. We are sorry for any inconvenience you may have experienced and for any negative impression that you might have developed of our company. Our company prioritizes efficient management practices, and we always take swift action to address any effectiveness-related issues. We value open communication and encourage employees to communicate freely with the HR department regarding job-related concerns. We are glad to hear that you found working remotely to be enjoyable and were satisfied with your work hours. Your feedback is valuable to us, and we wish you all the best for your future endeavors. Thank you once again for sharing your thoughts with us. If you have any further concerns or feedback, please do not hesitate to contact us.

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5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

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