Useless CEO, Useless Company , Constant Negative Change - Software Developer Amazing.com Employee Review

1.0
Nov 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Honestly cannot think of one

Cons

The CEO has no idea what he is doing. There is no direction of the company. There is no direction of product. Employees are given an ultimatum "Create a product that makes us money or we are closing down". Two founders have no idea how to run a company with people in it . They went from 60 people in one day to 25. People were let go over email. They ensure that they are listening and acting accordingly to people concerns, which is absolute BS. Even if you are hired as a specialist in your area do not worry, you will be told that you are wrong since the two founders know everything from product management, through marketing to software development. People are "promoted" to position they should never be. Company structure changes every few weeks (This depends on what is hottest new company structure). Constant promises of bonuses, raises etc never actually happened.

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Amazing.com Response
8y
Thank you for your feedback in this review. Our goal has been and still is to create a great, fulfilling place to work and grow for every person that joins our team. I apologize that we did not live up to this with you. We promoted people to positions they didn’t have experience in. I have made many bad decisions myself that affected the entire company. Back in early 2016, we did have to do the horrible act of letting go of a significant part of our team (though not as many as your numbers indicate). Before then, we rapidly grew from 8 people to 60+ people in about 12 months. It’s been a crazy, bumpy, and, at times, chaotic, ride. And we’ve learned a lot. We are better now than we’ve ever been. We are more structured with employee compensation. We have a very clear strategic plan shared with the entire company so everyone knows what we’re doing and how they fit into the overall goals. We practice open book management and transparently share our financial performance with the company so everyone can make great decisions and contribute to the company’s success. We are also also positively impacting tens of thousands of lives across the world with our products. If you’d like to see that impact, feel free to check out our YouTube channel or Facebook page to see the many raw, unrehearsed interviews we’ve done with our customers. I apologize we did not live up to our standards for creating a fulfilling place to work for you while you were with us. You deserve better. Thank you for your feedback. I wish you the best in your current and future career :) Matt Clark, Executive Chairman, Former CEO, & Co-founder

Explore other reviews about Amazing.com

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun job with a great staff of people. Large range of hours to pick from for scheduling since most locations are open late

Cons

Most customers are nice and respectful but employees have to set boundaries with some due to the nature of the business.

3.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong, collaborative team with many talented and supportive colleagues Opportunities to be part of meaningful work and see real impact Culture generally driven by good intentions and a desire to do things well Memorable experience working alongside a diverse group of people

Cons

Periods of organisational change created uncertainty at times Shifts in direction could occasionally impact stability and consistency Some phases felt more reactive than planned

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