Avoid avoid avoid [or] Take this as an in between job, but not for longer than a few months. - Telephone Secretary AnswerPlus Employee Review

Everything. People over the phones are horrible, management doesn’t seem to care that you just got cussed out and need a couple minutes. There are no bonuses, no perks, nothing. Just a depressing atmosphere, with depressing people. Truly a “going nowhere” job. And don’t even think about accepting their health benefits - biggest joke I’ve ever seen.