Does AnswerPlus pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerPlus employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at AnswerPlus. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at AnswerPlus?

38% of AnswerPlus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerPlus 2.5 out of 5 for work life balance, 2.5 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at AnswerPlus?

Customer Service Representative (15) , Customer Service Representative (CSR) (11) , Customer Service (3) , Supervisor (2) , Telephone Secretary (2) , Virtual Receptionist (2)

What are the pros of working at AnswerPlus according to real employee reviews?

"Good coworkers and work environment" ((in 4 reviews)); "Pros flexible hours." ((in 4 reviews)); "Very flexible, supervisors 24/7 easy system to learn" ((in 3 reviews)); "Work from home, friendly and generally helpful team leads and supervisors." ((in 3 reviews))

What are the cons of working at AnswerPlus according to real employee reviews?

"low pay." ((in 6 reviews)); "The management is disorganized." ((in 4 reviews)); "Say they put their csrs first but don't schedule adequate time off and constantly ask for people to come in on days off." ((in 3 reviews))

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AnswerPlus

AnswerPlus reviews

2.8

38% would recommend to a friend

(47 total reviews)

Dana Lloyd

55% approve of CEO

13% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.5

Culture & values

2.5

Work/Life balance

2.2

Compensation and benefits

2.1

Senior management

1.9

Career opportunities

AnswerPlus has an employee rating of 2.8 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerPlus employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

2.0

Apr 14, 2026

Easy work but a dead-end job

Telephone secretary

Recommend

CEO approval

Business Outlook

Pros

It’s extremely easy work. You just have to be able to spell correctly & have decent grammer.

Cons

it’s a dead end job. Only take this job if its your last resort.

2.0

Jan 13, 2026

Horrible place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have a decent pay range

Cons

Favoritism by management Will look on your social media and be in your business

1.0

Jul 27, 2025

Avoid avoid avoid [or] Take this as an in between job, but not for longer than a few months.

Telephone secretary

Recommend

CEO approval

Business Outlook

Pros

You start at 16/hr to take messages.

Cons

Everything. People over the phones are horrible, management doesn’t seem to care that you just got cussed out and need a couple minutes. There are no bonuses, no perks, nothing. Just a depressing atmosphere, with depressing people. Truly a “going nowhere” job. And don’t even think about accepting their health benefits - biggest joke I’ve ever seen.

Viewing 1 - 3 of 47 Reviews

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