Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Atento

      Engaged Employer

      Atento reviews

      BBVA Compass campaign - Customer Service Representative Atento Employee Review

      2.0
      Nov 27, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent companionship, great teamwork from agents to agents. Dress code is flexible, good pay for starters or students.

      Cons

      Barely any safe parking. Stressful workplace with no medical, dental, vision or other benefits offered. Some supervisors are willing to assist, others not so which contributes to the stress factor. Average level of disorganization, which causes comunication problems within clients and call center company. Coachings and improvement sometimes lacks fairness.

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

      See reviews by: Helpful|Rating|Date|All
      Related searches: Atento jobs | Atento salaries | Atento benefits | Atento interviews
      Atento reviewsAtento Customer Service Representative reviewsAtento review