Atento reviews

3.3

57% would recommend to a friend

(469 total reviews)
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Dimitrius Oliveira

52% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

469 reviews
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Excelente ambiente laboral y apoyo entre compañeros. Oportunidades de crecimiento profesional y aprendizaje constante. Horarios flexibles y beneficios competitivos para empleados. Desarrollo de habilidades de comunicación en inglés y español.

Cons

Alto volumen de llamadas durante horarios pico. Clientes difíciles pueden generar momentos de estrés laboral. Metas de rendimiento exigentes en algunos periodos. Turnos rotativos que pueden afectar el equilibrio personal.

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Glassdoor has 13,400 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.