Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1438) , Atendente De Call Center (662) , Teleoperador (361) , Operador De SAC I (291) , Supervisor (252) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 26 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Good Work Environment to work in." ((in 12 reviews)); "Good training and rates." ((in 11 reviews)); "Good benefits" ((in 9 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 41 reviews)); "Poor Management Assistance when needed on live calls" ((in 31 reviews)); "Low salary compared to others companies" ((in 22 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 8 reviews)); "People here show favoritism a lot" ((in 8 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

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Atento

Atento reviews

3.3

56% would recommend to a friend

(471 total reviews)

Dimitrius Oliveira

50% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Atento has an employee rating of 3.3 out of 5 stars, based on 471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

471 reviews

5.0

Jun 15, 2026

Good place to work and grow your career

Monetization product manager

Recommend

CEO approval

Business Outlook

Pros

Good place to work and build your career

Cons

There’s no cons so far

2.0

Jun 4, 2026

Great training and helpful colleagues, but client demands vary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

4.0

Jun 2, 2026

Positive work environment with no downsides

Technical product specialist

Recommend

CEO approval

Business Outlook

Pros

Good Work Environment to work in.

Cons

I can not think of any

Viewing 1 - 3 of 471 Reviews

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Good place to work and grow your career

Great training and helpful colleagues, but client demands vary

Positive work environment with no downsides

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