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      Atento

      Engaged Employer

      Atento reviews

      Great experience and gained new knowledge - Customer Service Representative/Specialty Queue Atento Employee Review

      4.0
      Mar 13, 2014
      Customer service representative/specialty queue
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atento provided a flexible job schedule; was truly very family orientated. Great group of people to work with. Good team efforts and also assistance. Allowed me to learn how to manage and control my emotions toward working with people in live situations.

      Cons

      Trainings were limited. opportunities for growth were available but it was more who you knew than how you preformed.

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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