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      Atento

      Engaged Employer

      Atento reviews

      Easy boring work - Customer Service Representative Atento Employee Review

      2.0
      Sep 24, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      the job is very easy if you can handle getting yelled at for you entire shift by customers. You basically do the same thing over and over again for 8 hours

      Cons

      SO BORING. also you get yelled, and cussed at for hours by upset customers. The management is also not very fair, at least when I was there, they give promotions to their favorite friends, or only work around people schedules if your in good with the scheduling dept. also be prepared for A LOT of drama it being a call center and all people have nothing better to do than get on your nerves

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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