Scam of a job - Call Center Representative Atento Employee Review

1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing, won’t even allow you to request PTO, job has a lots of favoritism.

Cons

Nothing was good about this job. The only thing good was I got paid to work which is what I was hired for. The management was very vague and disrespectful 24/7 they would input their opinions in agents personal lives and would gossip. There was people having s8x in the bathrooms and smoking weed, it was a place for junkies and hood rats. All everybody did was get drunk and blame agents. Management didn’t care about anybody but their company, also commit fraud on taxes and will make you pay penalties for 401k, won’t let you withdraw your 401k so you’re forced to terminate

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

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