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      Atento

      Engaged Employer

      Atento reviews

      Unprofessional Management - Training & QA Manager Atento Employee Review

      1.0
      Apr 4, 2024
      Training & qa manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of intelligent people who are hard workers. 1 hour lunch break and 2-15 minute breaks. Good Health Insurance Benefits and 401K.

      Cons

      There are no bonuses or incentives for agents to perform at a high level. Management does not care about their employees as they get treated like just a number.

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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