Brutally demanding workplace with collapsing employee morale - Operations Manager Axos Bank Employee Review

Great teammates, great boss, flexible with hours (these may just be within my team, specifically). The team and the company has a clear vision on where they want to go. There are semi-annual bonuses, comprised of cash and stock. I have yet to sell any stock, and so far it has grown in value.

Promotion was slow in coming, but there were salary increases in between. Bonuses were hard-earned, but no goal was impossible to reach.

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy