The grass is greener on other side - Contact Center Representative Axos Bank Employee Review

*Heavy Workload and it is not fairly distributed meaning one person can end up doing all of the work *High Turnover Rate and to cheap to replace meaning work is piled on. *Promotions with no pay raise but will tell you “in 6 months once it’s review time we can revisit” *No work life balance had RMs asking me to call trustees on holidays *RMs don’t respect the contact center representatives who do their jobs for them *lousy bonuses after 3 years at axos seen a 3k increase in salary new job I get a 5 percent increase in salary every year *they don’t encourage time off if you try to take more than a week off will be a fight for what you’ve earned *No option to work remotely and at beginning of pandemic when offices closed the CEO sent a letter saying that working from home is not a vacation and that he is installing tracking software to make sure we are productive when he should have be trying to be comforting and encouraging in a time of confusion. *Very Clickish have to be a good axkisser to get promoted