Good opportunity, poor culture - Anonymous employee Axos Bank Employee Review

1.0
Jan 11, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Learn a lot within a short time frame, which is nice for future job opportunities - Some managers want to see you succeed and are willing to help you achieve your goals - Good work/life balance

Cons

- No remote work. Like other people have said, as an online only bank, why do employees have to report in office? Most team meetings are over Microsoft Teams anyways so there's no point in paying for office space. - Terrible COVID response. Had many positive cases but still had to report in-office. No supplemental pay if you have COVID - you have to use PTO or sick time, which is awful considering we have no option to work remote. - Spyware installed on computers to track key logs as a measure of productivity. What about meetings or reading over docs? Productivity should be tracked by performance and how quickly things are getting done, not by key logs... CEO was open about this too, so you can find the article online. - Favoritism by management - Awful compensation that's way below the industry average. 401(k) is matched in stock and doesn't fully vest for 6 years. Bonuses are half cash and half stock, which also doesn't fully vest for 3 years. - Meritocracy culture isn't really a meritocracy because length at the company takes priority over high performance.

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Axos Bank Response
4y
We're proud of our culture, which has been instrumental to making us one of the most innovative financial services providers in the United States. We realize that our culture isn't for everyone, and we're comfortable with that. A word about our compensation packages: they're a key part of how we cultivate our meritocratic culture. By not setting an upper limit on bonuses, we can reward performance that goes above and beyond. To put it another way: our team members get out what they put in. As you've probably seen elsewhere on this forum, we strongly believe our best work happens when employees are together. The office environment provides opportunities for collaboration and spontaneous interaction that simply can't happen virtually.

Explore other reviews about Axos Bank

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates, great boss, flexible with hours (these may just be within my team, specifically). The team and the company has a clear vision on where they want to go. There are semi-annual bonuses, comprised of cash and stock. I have yet to sell any stock, and so far it has grown in value.

Cons

Promotion was slow in coming, but there were salary increases in between. Bonuses were hard-earned, but no goal was impossible to reach.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

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