Pros
Benefits, 401k match, Vacation time (although we can't afford to take time off, due to the work load and expectations).
Cons
Search "Reynolds American" reviews and sort by most recent. You will get a lengthy description of all the cons...there are too many to list. Beware of the 5 star reviews that are from home office (in Winston-Salem), and/or ones that are 1-2 sentences long. These are most likely "buffer" reviews to average out all the negative ones. In short, the company is very greedy and doesn't care about their employees. Home office is in a bubble. EVERYONE is looking to get out. If you are a potential intern reading this, I strongly encourage you to apply elsewhere- where your time and talent will be recognized and appreciated. We are all warning you!! On another note, the company just announced a 8.5 call/day expectation, that won't be part of our bonus (like it was 1st quarter)...what a joke! They continually ask us to go harder, faster and stronger (or whatever their "motivating" slogan is)...but we're all BEAT to the ground. I can't run fast enough to a therapist. Leadership is shady at best (referring to the execs)...they extend their market visits and stay at the most expensive hotels, ride in luxury cars, fly their families in, have body guards, etc.. Yes, I said body guards.... Like, really??? No one knows who you are; get over yourself! They expect perfection and don't have a clue as to the reality of the retail world. We're losing credibility with our customers on a daily basis, but they don't care. On another note, the territories with flavor bans automatically got the Alto/Velo bonus money for doing nothing, and I worked my tail off, but since I didn't get above 90%, I got ZERO. That's right...I had twice the amount of products to sell in, merchandise, etc.. and got $2k less than my counterpart who wasn't accountable to that 90% mark. Also, living in a high cost of living area, but not getting the pay adjustment that my counterpart gets for living one zip code over...just isn't right. That's an $11k difference. More than money, it's the pompous attitude and posture of entitlement this company boasts, that has everyone walking on eggshells. It's just not right. Once a proud employee, I now have to say I'm quite ashamed to work for them.