Shared Service - Manager BAT Employee Review

3.0
Sep 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly peoples and career development opportunities to different role

Cons

End Market Slave Culture that contribute to high attrition rate in Shared Service. Poor Project Management for system deployment that Global Transactional Team does not communicate and work together with Global Reporting Team simple as reporting hierarchy, mapping etc. and no proper knowledge or guidance is share, communication always breakdown. This resulted all the system End User become the VICTIM to experience all the disaster for data clean up and stabilisation. Wrong IT investment rather spend the budget fix the wrong system than to build a proper system.

Explore other reviews about BAT

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Complete autonomy with schedule which provides for a nice balance between work and personal life - Impact people who are trying to grow their careers - Company car and free* gas is pretty nice

Cons

- Autonomy & freedom does leave time where you have to be self-motivated to keep going and push forward

2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Very strong compensation package, lots of very nice genuine people on the Reynolds US side

Cons

Toxic, politically charged environment, cliques of people each trying to place their own people in roles. A singular mis-trust and dislike of "outside" people who are brought in to move the company forward but the existing people who have worked there for years and years are all trying to protect and sustain their own roles and their own cliques. All show and pretty presentations but no meaningful, meaty strategy

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