Employment Research Investigator - Employment Background Researcher BackTrack Employee Review

1.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The nice thing was working Monday through Friday 8:30 to 5 p.m. and you got weekends off.

Cons

There is very little training before they set you off on your own. I thought I would be doing real investigating but I was instead on the phone all day. They make the place sound great at first. Don't let them fool you. The catch is that it is very stressful. The high turnover rate should prove my point. You are on the phone all day, timed, tape recorded, and criticized, and in a fast paced environment. If you can't walk the walk and talk the talk they write it off as "oh well this job isn't for everyone. " Most of the time you have to call employers or references and a phone number is not even provided. Plus we were using slow Pentium 4 computers that froze up constantly. It's a joke. If you can't meet your quota per hour then it's your fault?! Ridiculous working environment. I felt like a robot!

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BackTrack Response
11y
BackTrack has 1/3 of our staff that have a tenure of over 10 years. Our managers have an average tenure of 15+ years.Those numbers don't reflect a turnover problem. Our staff seems to enjoy receiving a bonus for the last 2 years, every single quarter. Our investigators are under the training manager for 4 weeks which is unheard of in most entry level jobs. We are very appreciative of family, so that if anyone needs time off for illness or family issues, we work around it so that we our staff knows we are behind them. We understand that our employees drive our success!

Explore other reviews about BackTrack

5.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility, compassionate leadership and fun atmosphere

Cons

The expectations were somewhat high

1.0
Apr 26, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family-like atmosphere. Grew up here.

Cons

Once the owners left, the new managers were nightmares

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