Some of the most fulfilling work that I've ever had. - Customer Success Manager BackerKit Employee Review

5.0
Jan 14, 2017
Recommend
CEO approval
Business Outlook

Pros

BackerKit is challenging, and requires an understanding of crowdfunding, shipping, data management, and fulfillment. Many campaigns are distinctly different from one another in the space, and come with their own needs and conditions. Sometimes projects are easy to work with, but sometimes they present great challenges that require creative solutions. I will say that some of the hardest work I've ever done has been at BackerKit, but much of it is work that I am proud of. Something strongly in BackerKit's favor is in its organization of teams. Although everyone at BackerKit focuses on their team's own distinct agenda and goals, many people work across teams to get things done. Communication is strong, and as a consequence we can solve a lot of problems together over the course of a single day. The work culture is great, too. There's a lot of background diversity at BackerKit, and people are happy to share their passions. Many people who work there are aspiring creators themselves, working on their own personal projects to make something great. The office is dog-friendly, and despite the stereotypes you hear about that, it actually works out really well.

Cons

Management of a successful campaign requires a dedication of attention and understanding of the core competency of the app's capabilities. Campaigns can come in all shapes and sizes, to varying degrees of complexity. Some teams require an interdisciplinary understanding of technologies and processes. Some aspects of campaign management can be very demanding, and require an immense amount of patience. In worst-case scenarios, this can lead to a lot of extra chores to bring an issue into alignment. Expectations are generally high, and it's important to take it upon yourself to seek help, if you need it.

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5.0
May 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Close knit company Exciting product/direction

Cons

No major downsides that I can think of.

5.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Diversity, kindness, feeling like a part of the team no matter what department you're in, communication

Cons

It's a small company so issues happen but they are resolved as a community quickly

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