Great pay for little work - IT Consultant Barclays Employee Review

their internal processes are horrid. 2 weeks to get a computer? a month+ to get a phone? There's no real way to track down where a request is in order to chase, it's all in general mailboxes so you never know who should be working on something. They've changed ticketing systems for datacenter work twice since I've been working here and did not document it or notify anyone. The systems are so convoluted that they take several tries to submit a simple firewall change as zero documentation exists..