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Thanks for sharing your experience with our company. We appreciate your comments on the stability of full-time employment and the commitment of our employees to completing their scheduled hours.
Your concerns regarding workload, training, recognition, accountability, and communication within the company are discouraging. Your feedback is taken seriously, and it appears there is work to do to earn your confidence in creating a better work environment for our employees.
We understand that proper training and clear work instructions are essential to success, and we apologize if we have fallen short in this regard. Accountability and recognition are critical to creating a fair and positive work environment.
Regarding your concerns about pay, we understand the importance of fair compensation and will take your feedback into consideration as we evaluate our pay practices and policies. We believe in pay transparency and invite you to talk to your HR Business Partner and request a compensation review.
Safety is taken very seriously at Benchmark. We will investigate any incidents or concerns immediately. If you don’t believe the incidents are being resolved or handled properly, please contact our Ethics Hotline at www.bench.ethicspoint.com or USA 1-844-689-1742 so that we can investigate and take appropriate action.
We apologize if there have been issues with communication or planning and will take steps to improve these processes. Your comments have been escalated to the leadership team to help us better support our employees.