Contrat mais toujours pas de clients - Psychologue BetterHelp Employee Review

1.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Je n’en vois pas encore

Cons

Bien que tout soit rempli et validé, il est impossible d’avoir des patients. On m’a informé qu’ils voulaient réguler le nombre de psychologues sur la plateforme et ne valide les nouveaux profils qu’après plusieurs mois. Je suis donc en attente et on me demande de réactualiser la page tout les jours pour savoir si c’est bon ou pas… Ils ont toutes mes informations, tous mes diplômes, j’ai même reçu un contrat qui a débuté en début d’année. Mais rien. C’est franchement limite, et je ne sais pas si en France ce genre de pratique est vraiment légale. Ah oui, et la soit disant prime de 100€ en faisant le profil. On est sensé la recevoir pour les premiers patients si le compte est fait rapidement et que le premier patient arrive avant la date limite de quelques jours. Sauf que c’est impossible à avoir vu qu’ils faut des mois (si ça arrive au final) pour réellement travailler. Et entre-temps ils ont toutes mes données et peuvent en faire ce que bon leur semble. C’est frustrant et franchement limite.

Explore other reviews about BetterHelp

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work for!

Cons

There are absolutely no cons!

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had a very positive experience working with BetterHelp. I decided to remain with the platform because I find the clinical work meaningful and rewarding. The ability to work with clients who are motivated to address real-life challenges has been professionally satisfying, and the platform gives me the flexibility to continue doing good therapeutic work in a manageable way. The BetterHelp platform is easy for a therapist to use. Scheduling, communication, documentation, and client management are straightforward, which allows me to focus more on providing therapy and less on administrative burden. I also appreciate that BetterHelp did a wonderful job helping me become credentialed to accept insurance clients. That process can often be complicated, but BetterHelp made it much more manageable. The pay is competitive, particularly given the flexibility, ease of use, and access to clients. For therapists who are comfortable with telehealth and who can manage their own schedule responsibly, BetterHelp can be a very good professional fit. Meaningful work with clients, competitive pay, easy-to-use platform, flexibility, and strong support with insurance credentialing.

Cons

Therapists need to be self-directed and organized, especially with scheduling, documentation, and managing client communication between sessions. BetterHelp does not interact with therapist in person, you will never speak with a BetterHelp representative in person about any issues/questions. No live, in person customer service for either therapists or your clients.

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