Dozens of people left burned out due to poor and toxic leadership - Anonymous employee Bitso Employee Review

1.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented colleagues Fully remote work (for now) Industry is exciting

Cons

The number of people who had to seek professional medical help during or after their tenure at Bitso is in the double digits. The leadership is so toxic and they lack congruence in their actions. They say and pretend they care, they dont. The culture is a reflection of a CEO who thinks he is being curious, but his obsession with truth seeking is not only a distraction to work but comes across as arrogant and disrespectful to employees. Leadership is mostly incompetent in the areas they lead, at least a good 80 to 90% of them. All the positive press is a curtain to hide the poor revenue performance, which continuously leads to staff cuts. The list of cons is way longer than pros, but the biggest con is that Bitso is so toxic you are likely to experience burnout related mental problems that will require months of therapy. All your work will never be good enough, and your worth will be reduced to zero, unless you are well connected and liked by the CEO.

Explore other reviews about Bitso

5.0
Mar 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High level of autonomy and ability to make a difference

Cons

Fast paced and processes need to be built out

2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Design has nice people to work with.

Cons

Leadership seems to have no idea what they're doing, constantly changing direction without addressing the root cause. Roles are being eliminated, and those who stay absorb the extra workload, so burnout is a constant theme. Many ex-employees take a sabbatical after leaving Bitso just to recover.

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