Good company - Customer Support Analyst Bitso Employee Review

High level of autonomy and ability to make a difference

Fast paced and processes need to be built out

Design has nice people to work with.

Leadership seems to have no idea what they're doing, constantly changing direction without addressing the root cause. Roles are being eliminated, and those who stay absorb the extra workload, so burnout is a constant theme. Many ex-employees take a sabbatical after leaving Bitso just to recover.