If you don't mind mental breakdowns applying is a must! - Customer Service Specialist Blue Ridge Communications Employee Review

Understaffed Poor trainers Low pay for work done Late notice to changes Lack of support Someone can listen in on your calls at anytime making you nervous and more likely to screw up High call volume Rude customers who get even more upset with 24 to 48 hour call back window Always have to clean up someone else's mistakes Constant system changes with late updates and glitch workarounds