Pros
-Unlimited PTO policy (also a con, see below) -Some of the nicest people I've had the chance to work with are here, but their numbers are dwindling as truly talented and amazing coworkers are leaving the company in droves. -Individual and lower level employees are amazing, once you start to get into management, it gets a bit dicey. -Nice to see female people leaders in management levels -Offers an Employee Assistance Program (you'll need it!) -Job experience. OH BOY will you learn. You're going to learn how to do your job, probably your bosses job, and at least 2 other people's jobs as well! Be prepared to "wear several hats" and "stay flexible" as "the company continues to grow!".
Cons
-Low pay. Insulting for the amount of work they will expect of you. -Salaries are based on job description by location ONLY. Doesn't include cost of living at all. -Unable to utilize the unlimited PTO policy because you will be too busy doing the work of 3 people and if you do take time off - it's not worth it in the end because of the amount of catching up you will have to do. -Work/life balance will not exist if you work with one of the more siloed products (aka almost anything other than AE). -You will be given the work of around 3 people without compensating you for the extra work. -When you ask to backfill positions in order to accommodate the work you are trying to do, you will be told "Be more efficient" instead of correctly staffing based on the product/customer needs. -No cell phone/internet reimbursement policy for individual level employees, even after the company has been remote for over a year. -Be prepared to do other people's jobs on top of the 3 you are already covering for. The account management team has 0 support and employee retainment has been a joke so there's a good chance you'll be doing their job too. - HR is an absolute mess/joke. Don't even bother. Seriously, go talk to your pet first before you go to HR because your pet will likely have more empathy or be able to do anything about whatever your issue is. -Lots of favoritism amongst management. Better pray/kiss up to the right person, otherwise they won't really care about you. ELT will tell you that they got your back and will help fight for you, until the moment you actually ask for their help. Then they will side with their favorite making the whole effort pointless. -If you aren't on the East Coast (USA) be prepared for those 5 AM mandatory training sessions and meeting times. Ridiculous how many people were (willfully ignorant/uncaring) of other employees time zones when scheduling meetings. -Did we mention low pay? We did? Okay just wanted to make sure we're clear - LOW PAY. -No money to pay for employee yearly bonuses in 2020....but had the funds to acquire 2 different companies in the middle of a pandemic. -Constantly changing the bonus/pay structure. It changed twice in 3 years and seems to occur each time the company gets a new CEO... -Everything done is for the investors- not the people actually doing the work. -Anyone above Sr Manager is basically untouchable. Doesn't matter that their leadership is forcing people to quit left and right, the products are struggling, etc. They will still be there while they edge out the "problem employees" (aka the employees who called things as they were and weren't "YESSIR" to everything). -Huge "yessir" culture. They don't want to hear how things actually are, just want to hear "yes" and move on. -Toxic work environments across departments, "us vs them" mentalities that appear to be encouraged by upper management. Good luck getting DevOps to work with you without having to involve an ELT member. -Company is 20+ years old and still hasn't figured out how to properly QA before releases which then falls on other teams that aren't compensated nor have the bandwidth to perform the work (aka Support). This isn't a specific issue to a singular product either, it's a company-wide issue. -Really only seems to learn things through failure.