This was the worst job I've ever had. Some of the positive reviews list cons as "this work isn't for everyone" and "it can get monotonous." While that may be true, it's 100% the environment and the staff relations that make or break this job. There's a reason so many employees quit on a regular basis. What could've been a great experience was really awful for the following reasons:
- There is really no introduction or staff connections; the office is depressing and creepy. Akin to a corporate nightmare. It's set up weird and nobody talks to each other, which has a huge effect on the mental health of employees.
- Upper management doesn't have much regard for the employees. Everyone is seen as a number, and the quality of the work takes a back seat as long as you're hitting your goals (which is probably why the company has plateaued)
- There are "teams" that don't really make much sense and have no sense of purpose, because everyone in research is essentially doing the same thing.
- The company has no mission or greater purpose; it's essentially just a mix of Googling stuff and calling companies to bother them about information they'd rather not share so that they can be pestered by the BC clients. The lack of any company-wide mission or binding principle is probably a reason so many people leave, because there really is no sense of positive impact or community in the job.
If you need money and are desperate, this can be a good transitional job, but I've had a far better and more enriching experience getting paid less to wash dishes.
If you are passionate, ambitious, and don't want to be a numbers-driven robot doing meaningless work everyday of your life, I suggest you run in the other direction.
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