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Busuu

Acquired by Chegg

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Review - Customer Service Representative Busuu Employee Review

5.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

great company culture, lot of benefits, fantastic office and stunning view from the balcony, company trips abroad, regular team lunches and Friday social events

Cons

can't really say anything at the moment

Explore other reviews about Busuu

5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, product and workflow. Awesome benefits as well

Cons

Really none at all. I can’t think of anything that stands out.

3.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- The new management is very nice and understanding. - I've noticed that even when I provide all the necessary information when canceling a lesson, they still have to repeat steps, likely due to company policy. - The only reason I stay is because I absolutely love my students. - It can be challenging to find a job without a degree in the TEFL industry

Cons

-Asked for a raise, completely ignored me. -Very difficult to cancel lessons. -Don't know how well you're doing as a teacher so you're in constant "competition" with other teachers to keep your position. -I've heard that they can fire you without any notice or reason. -Changed policy that you can only do 25 hours per week

2
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