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CSAT Solutions

Engaged Employer

CSAT Solutions

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Employee Review

  1. 1.0
    Former Employee, more than 1 year

    A Job That Values No One

    Nov 9, 2020 - Whole Unit Repair in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people. That's about it.

    Cons

    From the very start, CSAT Solutions lies to its employees. Bonuses and opportunities for raises were greatly diminished or completely wiped away. Management doesn't care to sufficiently train employees and demands extremely high output early on for such a low wage. They constantly request staying late with no overtime pay and there is zero open door policy with the supervisors. You sit down, shut up, and do your work, which I suppose works for the myriad of Vietnamese employees the company is exploiting for cheap labor. CSAT is a sweatshop on US soil. There is two available bathrooms for the hundreds of employees. Next to no COVID regulation. And whenever an employee killed themself, they didn't even have a meeting to address it with the other employees that worked close to him. This job seems like a great opportunity at first, but for $12/hr sacrificing your body and self-respect for a position that will never get better is not worth it.

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    CSAT Solutions Response

    Account Manager

    Thank you for taking the time to leave us a review. We are sorry to hear that you did not have the most positive experience with CSAT Solutions. If you would like to discuss this further, please reach out to us directly at https://csat.com/contact/. -CSAT Leadership Team

  1. 5.0
    Current Employee, less than 1 year

    Outstanding place to work!

    Jul 26, 2022 - Anonymous Employee in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Small company feel with lots of growth.

    Cons

    None so far. Management is friendly. Tenured staff; some at 30 years with the company.

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    CSAT Solutions Response

    Account Manager

    Thank you for your positive review of CSAT Solutions! We are so thrilled you are happy with your experience working here, and you are a valuable member of the team/contributor to the team. -CSAT Leadership Team

  2. 4.0
    Former Intern

    My Experience

    Aug 7, 2022 - Whole Unit Repair 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gain some knowledge about repairing Dell, Apple, and Lenovo computers

    Cons

    There are not a lot of spaces for parking near the building

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