CSAT Solutions Reviews | Glassdoor

CSAT Solutions Reviews

Updated December 7, 2017
60 reviews

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2.0
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Richard Van Deventer
29 Ratings

60 Employee Reviews

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Pros
  • Lots of chances to learn new skills (in 3 reviews)

  • Chance to meet people from around the world (in 2 reviews)

Cons
  • No room for advancement unless your are part of an ethnic group (in 5 reviews)

  • Upper Management does not disclose the reasons for changes (in 4 reviews)

More Pros and Cons

  1. "modern day slavery , Not enough pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSAT Solutions full-time

    Pros

    You will get great training if your interested in dissembling and assembling computers.

    Cons

    Modern day slavery. They don't promote , Not enough pay for all the work they expect of you.

    Advice to Management

    Promote your workers


  2. "Is a sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tester in Houston, TX
    Former Employee - Tester in Houston, TX
    Doesn't Recommend

    I worked at CSAT Solutions full-time (Less than a year)

    Pros

    You meet some good people very smart
    Being tester is good exercise, you stand around all day

    Cons

    Training is bad
    Its a revolving door of employyes entering and quitting
    High stress
    Low pay
    Friends are always depressed by working here

    Advice to Management

    Improve morale please

  3. "Dynamic and growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots and lots of work from current customer projects, new customers, and business development opportunities. Professional environment is quite dynamic to the point of non-stop, and can be difficult to prioritize. But worth the personal investment. If you like to be stretched to the full, this is a place for you. Strong accountability environment.

    Cons

    Processes can seem pre-historic, and unwilling to change or take risks to improve in the fast-paced and growing operations, especially at the front-line management levels.


  4. "A Hot Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Repair Technician in Houston, TX
    Current Employee - Apple Repair Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSAT Solutions full-time (More than a year)

    Pros

    Community, high turnaround means job security and advancement opportunities

    Cons

    lack of organization, lack of innovation, poor benefits, hostile work environment

    Advice to Management

    Cooperate with your employees. Focus on improving morale. Accept responsibility for your shortcomings. Appreciate your employees.


  5. "Software Developer"

    StarStarStarStarStar
    Former Employee - Software Developer
    Former Employee - Software Developer
    Doesn't Recommend

    Pros

    Has a huge customer base.

    Cons

    Management has their heads up their arses, it is a sweatshop, bathrooms and workstations are filthy.

    Advice to Management

    Get rid of the idiots in management.


  6. "Overall experience was stressful from the moment you start after training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Repair Technician
    Former Employee - Computer Repair Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CSAT Solutions full-time (Less than a year)

    Pros

    Fellow employees who work along side you and became friends with. Helping each other out. Free food on Saturday's.

    Cons

    Like all the other reviews:
    Slave like conditions
    Unrealistic goals of 65 uph
    Low pay
    No PTO
    No praise from management only get criticized and scrutinized when you make mistakes and get behind
    No room for growth or advancement

    Advice to Management

    Treat employees with respect and praise with better pay and benefits


  7. "Apple Technician"

    StarStarStarStarStar
    Current Employee - Apple Technician in Houston, TX
    Current Employee - Apple Technician in Houston, TX

    I have been working at CSAT Solutions full-time (Less than a year)

    Pros

    Plenty of room to learn and improve.

    Cons

    none, none, none, none, none.

    Advice to Management

    none

  8. "lack of management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    nice work environments and food

    Cons

    long hrs lots lack of project specifics


  9. "this job is the fleecing of america"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Skilled Worker in Houston, TX
    Current Employee - Skilled Worker in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CSAT Solutions full-time (More than 5 years)

    Pros

    steady regular low pay (and getting lower by the week)

    Cons

    very hot work environment; abusive management; unequal pay scale.

    Advice to Management

    everyone works to the same expectations but pay scale is not the same


  10. "Worst company I ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Technician in Houston, TX
    Former Employee - Computer Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSAT Solutions part-time (Less than a year)

    Pros

    No pros for this company they treat you like slave the training is terrible do not work for this company is a wasting of your time

    Cons

    The worst company I ever work for ,you are a number ,you can get fire if you don't reach the units per hours they want ,I couldn't reach the uph and I got fire after never missing a day and never be late they just don't care

    Advice to Management

    Treat people like people not like a slaves


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