BEWARE!!! - Senior Sales Executive Call Experts Employee Review

1.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no good things I can say about call experts. It’s like being in middle school again. The “executive team” is a joke, no one wants to actually do their jobs and they will steal your ideas.

Cons

Everything is terrible. You spend days, weeks or even months building relationships with your clients in order to sell them on the services but they can’t even retain the most simple of accounts. They don’t read the salespersons notes in the clients account which give detailed information about what the client is wanting. They don’t take any accountability when the clients naturally to ask why their calls are being lost or told the wrong information, which causes the clients to cancel their accounts. So the accounts get cancelled faster than you can sell them and you are essentially forced to lie to the clients because you can’t trust your team to deliver the services that you sold them. The only way to work here is if you have no morals or values and you can sleep at night after lying to your clients. I couldn’t do it!

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Call Experts Response
3y
Thank you for the feedback. For over 40 years, Call Experts has delivered outstanding customer support to businesses of all sizes. Our long-standing relationships in our local community and worldwide are built on integrity and consistently providing award-winning services. Our leaders are focused on training and supporting the growth of all team members. This includes team training, individualized one-on-one plans with leadership, and a supportive library of training documentation. As an organization, we are committed to our clients and our team.

Explore other reviews about Call Experts

5.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, Supervisors are amazing and willing to help if any questions come up.

Cons

Pay is okay but could be better!

3.0
Apr 14, 2026
Recommend
CEO approval
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Pros

Work From home Good environment

Cons

No cons at the moment

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