Pros
CallTower's lives by its core behaviors - CallTower Dedication, Action-Oriented and Smart and Inquisitive. Each quarter, our senior leadership team creates a new playbook that encompasses the quarter's main goals. This playbook enables all departments with the key goals for the quarter and provides a solid understanding of what the company is looking to achieve during that timeframe. Great comradery across departments. An exciting and challenging work environment Family-oriented culture Leadership cares about each employee's well-being and works hard to convey to all the importance of each team member's role in the business's overall success.
Cons
While we do have programs in place to enhance work-life balance and have strived to do more in the last year -- we are moving quickly due to demand which makes this challenging.