1.0
Feb 6, 2023
Current employee, more than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Work from home, decent PTO
Cons
Honestly too many to state. For months the company has been performing badly. More customers are upset than not. Agents are expected to work in a toxic, stressful environment day in and day out with no complaints. Workflows are useless, no available leadership. Due to recent layoffs there is a severe shortage of employees, so current employees are expected to handle the extra work load.