Awful - Pharmacy Experience Capsule Employee Review

1.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, decent PTO

Cons

Honestly too many to state. For months the company has been performing badly. More customers are upset than not. Agents are expected to work in a toxic, stressful environment day in and day out with no complaints. Workflows are useless, no available leadership. Due to recent layoffs there is a severe shortage of employees, so current employees are expected to handle the extra work load.

Explore other reviews about Capsule

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Make a huge impact, recognition, visibility, fast-paced. People first!

Cons

Too fast for some but not for me.

1.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

If you're out finishes early you still get paid the hours your scheduled

Cons

No driver support, heavy on the petty nonsense. Logistics are terrible dispatchers are not professional. Questionable tips reimbursement. Drivers are treated bad

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