9y
Thank you for your review. While it seems a bit dated we, as a company, value and appreciate any feedback as an opportunity to get better in our quest to build the next generation SaaS company. I joined Captora a little over 18 months ago to lead its engineering team and it has been quite a ride. There is a new team in place covering all functional areas of a modern SaaS company including development, dev ops, quality assurance, technical publications, UX and design, and technical support. There is also a new engineering leadership team bringing experience from premier Silicon Valley companies both startups and large corporations. Engineering staff is nothing short of awesome. We work hard but we also work smart, we argue, we choose the best path forward and we get behind it and execute with great precision. Our culture is based on trust, transparency, and direct communications and we have been blessed with similarly minded team members that we keep finding and hiring. Captora was launched around a vision of a digital platform for the top of the marketing funnel and in the past 18 months the product has come a long way from V1, focused primarily on market fit, to V3, enterprise ready and featuring 99.99% uptime. We are now releasing new features every two weeks with zero downtime during deployments. We have a pipeline of patents and a flow of innovations that we can add to a solid product base created thus far. We have been successful staying true to our vision while balancing customer requirements and engineering creativity. As a member of an executive team I spend a lot of my time communicating the vision both internally and externally and translating it into product specifics. And the customers respond well through buying, renewing, and staying engaged. I am sorry that your experience at Captora was less than stellar and while I cannot attest to how it was two or three years ago, Captora is a very different place today from what your review describes.
