I was made to blame myself for issues amplified by a toxic work environment - Anonymous employee CareMessage Employee Review

2.0
Apr 8, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company's mission is meaningful and rewarding, and seeing the positive impact that your work makes for those in need is a great feeling. The salary is also great, particularly for a nonprofit.

Cons

I spoke highly of this company for a long time, but after moving to a new company I've realized how toxic the work environment at CareMessage was. A prominent member of the leadership team had harassed me and made me feel worthless during my time there, but I blamed myself due to personal struggles that I now realize hadn't caused problems at any past job. After leaving, I learned that not only was I not the only one, but that member of leadership genuinely believes that happy work environments lead to poor performance. The rest of leadership does not make any effort to step in and put a stop to the treatment. There is also very little interaction with the team and virtually no opportunity to get to know each other, which is emotionally draining and makes work feel lonely and disconnected. Combine that with often unprofessional asynchronous communication with leadership, and it's easy to end up in a headspace where you feel like you don't deserve to connect with members of your team or be treated with respect. The company leadership is inexperienced, and it shows.

Explore other reviews about CareMessage

5.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- Half-day Fridays - Actually “fully remote” with employees from a wide range of timezones - Many opportunities to grow professionally and make real impact for the org, clinics, and patients - The mission is a uniting one, and there are some very talented/inspiring people working there - Opportunities to travel and meet team in person - Tech-forward mentality

Cons

- There can be shifting/many targets due to the nature of the healthcare tech space and the org being a nonprofit

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great mission and product. Great to work with customers

Cons

Challenging leadership and constant moving targets.

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