Good Company - Customer Success Manager Chainalysis Employee Review

-Genuinely mission-driven company doing important work; the product matters and you feel it -Strong earning potential as an AE if you perform - big deals are winnable and the brand carries real weight in the market -When teams rally around a deal, it's a powerful thing to be part of

-Operates in silos — product and GTM roadmaps and requirements are disjointed. -Roadmap and vision shift frequently, making it hard to sell a consistent story to customers or plan beyond a quarter

The product itself is impressive, it's the kind of work you can feel proud of. Beyond that, the company makes a real effort to keep the team connected. Even though we're fully remote, there are regular opportunities to get together in person, which goes a long way toward building real relationships with your colleagues.

Things can change quickly — priorities, processes, even team structures. It can be a lot to keep up with at times. That said, it's hard to hold it against the company given how fast the industry moves. It's really just the nature of operating in such a dynamic space and I think that it can be exciting honeslt .