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      run the other direction - Anonymous employee Chapter Employee Review

      1.0
      Nov 3, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Don't beleive the positive reviews.

      Cons

      Chapter is at the top of the list for most toxic culture out of all the places I've worked. The CEO does not have basic human empathy. Theres an obvious pattern of firing people of color and in particular women of color.

      Explore other reviews about Chapter

      5.0
      Jul 1, 2026
      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Culture here is extremely good, I love the Benefits and I love how they do things.

      Cons

      None yet I think this is a great Career choice for me.

      1.0
      Jun 22, 2026
      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, was lied to during the interview process and told my pay would be the same as seasoned agents out the gate.

      Cons

      Someone reached out to me to leave my current job to join Chapter. When I gave them an honest answer on not putting people on supplement plans they can’t afford, they didn’t like it. They just want the retention on those supps. CEO is a tech guy who seems to not know anything about Medicare in general. People Director also has no experience in Medicare and was not very “people” oriented at all. They want it to seem like they’re doing me a favor by interviewing me. Save yourself the effort.

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