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      Chapter

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      Chapter reviews

      3.5

      53% would recommend to a friend

      (37 total reviews)
      avatar

      Cobi Blumenfeld-Gantz

      47% approve of CEO

      64% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Senior management

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.1

      Work/Life balance

      Chapter has an employee rating of 3.5 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chapter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      37 reviews
      1.0
      Jun 22, 2026

      Lack of Medicare knowledge and poor interview honesty

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, was lied to during the interview process and told my pay would be the same as seasoned agents out the gate.

      Cons

      Someone reached out to me to leave my current job to join Chapter. When I gave them an honest answer on not putting people on supplement plans they can’t afford, they didn’t like it. They just want the retention on those supps. CEO is a tech guy who seems to not know anything about Medicare in general. People Director also has no experience in Medicare and was not very “people” oriented at all. They want it to seem like they’re doing me a favor by interviewing me. Save yourself the effort.

      2.0
      Jun 1, 2026

      Misleading compensation and poor AEP hours

      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool swag I guess when you join

      Cons

      I was lied to about compensation and the ability to earn what I was making prior to joining. What the recruiter told me versus what actually was true did not line up. Also horrible AEP hours

      3.0
      May 27, 2026

      High pay for top performers only , but constant turnover

      Medicare agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only the best of the best survive and get paid well. The rest get average leads and most with no opportunity.

      Cons

      They nonstop hire and fire lower preforming agents even though those same agents would be doing well. Awful AEP hours of mandatory 12 hour shifts.

      Viewing 1 - 3 of 37 Reviews
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      Glassdoor has 37 Chapter reviews submitted anonymously by Chapter employees. Read employee reviews and ratings on Glassdoor to decide if Chapter is right for you.