Mixed experience with poor recruitment but flexible work options - Customer Representative ChartRequest Employee Review

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wfh and independent contractor position. that's the only pro I can see

Cons

Recruitment process was horrible. They also use their own time tracker called Shoot. But they only use it for Philippine employees. The remote employees in the US are not subjected to such micromanagement

Explore other reviews about ChartRequest

5.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

ChartRequest has a clear mission and the work directly helps patients and providers. Leadership is accessible, career growth paths are defined, and the PATH values show up in daily work. Employees have real opportunities to take ownership and make an impact.

Cons

The pace is fast and priorities can shift as the company scales. Some processes are still being built out, and while benefits are competitive, they aren’t yet at big-enterprise levels.

1.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good can be reported

Cons

Terrible leadership, Narcisistic owner, Bonuses not paid out on time and sometimes at all. Very toxic environment.

1
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