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Columbus Metropolitan Library

Engaged Employer

Loved working here - Customer Service Representative Columbus Metropolitan Library Employee Review

4.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits, Good schedule, Managers were good

Cons

Nothing Really, it was a pleasant experience

Explore other reviews about Columbus Metropolitan Library

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers - Good pay - Good managament

Cons

- OPERS - Not as much patron interaction

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible staff to learn from. I grew a lot from other staff members personally and professionally with the majority of their attitudes and perspectives on problem solving. There were a lot of staff who genuinely cared about helping the community.

Cons

More bureaucratic than smaller library systems. A lot of policies from the top administrative team (COO, CEO, CFO etc.) that were very disconnected from the daily tasks and made the work more stressful than necessary. Plus we were asked to do things far outside our job descriptions that left a lot of employees voicing they felt taken advantage of, including me. Expectations on handling security incidents was one example.

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