As bad as it gets - Senior Software Developer BrightHR Employee Review

1.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good friendly team who you can a lot from. Although most of these guys are leaving or will be leaving soon

Cons

I’ve never worked for a company that felt this disingenuous. The staff turnover here is incredibly high, which speaks volumes. One particularly concerning practice I’ve personally witnessed is that new employees are pressured to write 5-star Glassdoor reviews as part of their probation process. It’s disappointing to see the company focus more on manipulating its online image than improving how it treats employees. A healthier work culture and genuine respect for staff would go much further than forcing positive reviews. Pay is lousy! and you have to work 5 days in the office!

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BrightHR Response
7mo
Hi, Thank you for taking the time to share your experience with us. We are saddened to read the comments you have raised within this review as they do not reflect the culture we recognise here at BrightHR. However, we appreciate this opportunity to address your concerns and learn more about your feedback. We would firstly like to clarify that we do not pressure our teams to leave 5-Star reviews on Glassdoor. Whilst we do encourage the completion of feedback, we also remind our team that any feedback—positive or negative—should always be honest and voluntary. Encouraging participation is intended to ensure a fair representation of all employee experiences, not to influence outcomes. We take any suggestion to the contrary seriously, as such practices would be inconsistent with both BrightHR’s values and Glassdoor’s community guidelines. We would appreciate the opportunity to discuss your concerns with you directly. In line with our open-door policy, we urge you to reach out to your line manager so we can better understand your experience and address any issues appropriately. We sincerely hope to hear from you soon. The BrightHR Team

Explore other reviews about BrightHR

5.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Was actively involved in marking and comms

Cons

I didn't have any cons

1
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BrightHR Response
5y
We really appreciate you taking the time to post your Glassdoor review. We're pleased to read you enjoyed your time with us and was actively engaged in your role. All the best for the future.
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

-Management are supportive, -Earning Potential -Transferrable Skills - Benefits (HOLIDAYS FOR TOP PERFORMERS) - Floor Managers and Associate Director are lovely and very supportive and really do try to help where they can. Very very good culture. people are lovely and it is a nice place to be most of the time

Cons

-Basic Salary i was offered is the same one i was on at 19 and it has not changed for anybody since i have been here this needs a review! - Policies within the business are laughable, but again as seen in other reviews there is too much bureacracy for things to be changed. - your time is not your own, Headcount has increased significantly but the amount of staff "ALLOWED" off is 2 at a time in team of 40! - Lateness policies - I stayed one evening til 7:30pm (2 hours after my shift to sign a deal) i then recieved a formal warning for being 3 minutes late due to a crash which i showed evidence of! - 0 Common Sense in internal policies.

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BrightHR Response
1mo
Thank you for taking the time to share such detailed feedback! We’re really pleased to hear your positive comments about the supportive management, earning potential, development of transferable skills, and the strong culture you’ve experienced. It’s also great to hear your appreciation for the support provided by floor managers and leadership, and that you find the working environment a positive place to be. We also appreciate your feedback around policies and processes. BrightHR has structured policies in place to help ensure fairness, transparency and consistency across the business, and to make sure all employees are treated equitably. We recognise that in a fast aced environment, these can sometimes feel rigid on an individual level, and we continue to review how we balance structure with flexibility where appropriate. We also note your feedback around pay and time off availability. We understand these are important factors in the overall employee experience, and they remain areas of ongoing focus as we continue to evolve and support our teams. Thank you again for your feedback and for sharing your experience. We’re glad to have you as part of the BrightHR team, and you can always reach out to your line manager or director if you would like to discuss anything further. We hope you have a great end to your week!
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