Pros
Amazing benefits and insurance
401k
Depending on your Team Lead - Autonomy
They value work life balance
Tuition benefits
Cons
Promotion process is not ideal.. you have to do CEUs and earn 3 meta badges and then have to wait for a review plus cant move up again for 9 months
Some Team Leads and Directors are amazing and some are absolutely awful (my current one gas lights, shifts blame, and is condescending, and I thought i could get support from my Director but she took his side)
Its basically a sales position but without commission, there are goals for number of enrollments etc but not incentive
Can be taxing mentally