Best in Area - Guest Service Agent Courtyard Employee Review

5.0
Nov 8, 2018
Recommend
CEO approval
Business Outlook

Pros

-In my time, caring staff members in all departments that enjoy making the day great for everyone -Three different types of bonuses available. Nearly unheard of in this work bracket!

Cons

To truly be a dream job, pay needs to be higher. However, it is suitable for the nature of work (non-degree, entry-level) and Courtyard is most definitely the best in the area when it comes to fair compensation.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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