Low pay and bad hours - Front Desk Courtyard Employee Review

3.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Good discounts on hotel rooms if you travel - if the hotel makes it mark on reviews you can get a decent bonus. Room for advancement .

Cons

Going to have some pretty inconsistent shifts - lots of nights , weekend and holidays. The computer system isn’t the best and could do a better job training you. At night your left alone so if it gets busy or something doesn’t go right you have to fend for yourself. Not sure if pay has gone up but for $13 an hour working those kinda hours / shifts wasn’t worth it

Explore other reviews about Courtyard

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team-oriented Stable Hospitality-focused Growth-minded Flexible

Cons

Fast-paced Demanding Understaffed Repetitive Weekend-heavy

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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