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Custom Disability Solution

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Run! - Claims Custom Disability Solution Employee Review

1.0
Jun 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Down to earth people, fairly laid back office

Cons

Compensation was about $5K lower per year compared to other claim organizations. I got a really weird vibe from this place in my interview but took the job anyhow just to try it out. Definitely a strange office environment right up to the day I left. Terrible workload in STD. Some people were super overworked, while others slacked off. For example: some people would be coming into the office at 9 and leaving by 2 every day while others were always working long, late hours due to working with NIGHTMARE sales offices. It all came down to what piece of the business you were assigned to. I guess if you're one of the lucky people to be assigned an easy sales office, you might be OK. In the end I decided this job wasn't worth the stress for the money.

Explore other reviews about Custom Disability Solution

5.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

I have worked in claims for a long time and seen a lot of different management styles, but CDS is by far the most impressive of all. It's pretty amazing to see managers be so hands on with claims and help out their staff when needed. Very positive work environment and co-workers are hands down, the best around!

Cons

Claims are the same everywhere, the leadership and management are what should be focused on, not the job itself.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent PTO, Coworkers were nice.

Cons

Disorganized, never followed through on promised support structure, required you to lie about your ours to skirt Salary laws, and required mandatory overtime for hourly employees.

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