Custom Disability Solution Reviews | Glassdoor

Custom Disability Solution Reviews

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Found 14 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
43%
Approve of CEO
Gerald T. Bannach
7 Ratings
  1. "Happier than ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Claims Examiner in South Portland, ME
    Recommends
    Positive Outlook

    I have been working at Custom Disability Solution full-time for more than 2 years

    Pros

    I have worked in claims for a long time and seen a lot of different management styles, but CDS is by far the most impressive of all. It's pretty amazing to see managers be so hands on with claims and help out their staff when needed. Very positive work environment and co-workers are hands down, the best around!

    Cons

    Claims are the same everywhere, the leadership and management are what should be focused on, not the job itself.

    Advice to Management

    Keep up the great work!!

    Custom Disability Solution2016-07-22
  2. Helpful (1)

    "Don't bother, really I'm not kidding, don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Custom Disability Solution full-time

    Pros

    Always able to find a parking spot.

    Cons

    If you are a nurse who values your career and appreciates the ability to grow within your field, then this is NOT the place you want to be. The clinical department for this company is over seen by someone who does not even hold a formal degree and she is unable to provide support and guidance for her clinical staff. Again, if you are a nurse applying for a job here, consider yourself warned. High turn over in all...

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    Advice to Management

    Require that your managers hold degrees, attend annual trainings to work on their management skills and growth and LISTEN when employees have things to say! If suggestions were taken seriously the job retention for this company would be much better.

    Custom Disability Solution2018-01-02
  3. "Disability Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Custom Disability Solution full-time

    Pros

    We helped a lot of people get benefits and the atmosphere was cordial

    Cons

    Small company, stressful, and deadline driven.

    Advice to Management

    Represent more hospitals and less claimants

    Custom Disability Solution2017-07-08
  4. "Failing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Custom Disability Solution full-time for more than 9 years

    Pros

    We have good clients we can't service properly.

    Cons

    Management in Portland from CEO down are extremely incompetent and absent from operations. Employees are pushed to work overtime and weekend to try and keep up without extra pay. Employees are walking out of the door because it's such a hostile work environment and managers are incompetent and unprofessional. Managers also don't lead by example and often take time off. There is absolutely no job security or growth...

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    Advice to Management

    Hire managers who are professional and have the skill-set and experience to manage employees. Hire more competent staff to keep up with claim volume. It's unacceptable to have the back log of claims that we have because we don't have the proper staffing levels. The ship is sinking.

    Custom Disability Solution2017-08-08
  5. Helpful (1)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - LTD Claims Examiner in Portland, ME
    Doesn't Recommend
    Negative Outlook

    I have been working at Custom Disability Solution full-time for more than a year

    Pros

    Flexible schedule, pay, coworkers, high cubes for privacy

    Cons

    Heavy workload, incompetent management who are catty and talk bad behind people's backs, poor claims management practices, promotions based on if you are part of the clique, not based on qualifications

    Advice to Management

    Management should be forced to handle a claim block to bring them back to reality.

    Custom Disability Solution2017-05-14
  6. "Custom Disability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Custom Disability Solution

    Pros

    Great work environment Flexible hours Team atmosphere

    Cons

    Minimal vacation time compared with competitors Outdated technology Lack of developmental opportunities

    Custom Disability Solution2016-07-08
  7. Helpful (3)

    "Very supportive Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims in South Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Custom Disability Solution full-time for more than 6 years

    Pros

    Flexible, care about employees, roll sleeves up to assist staff

    Cons

    No work at home options

    Custom Disability Solution2015-02-25
  8. "Accelerate Your Career With Caring, Committed Professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Custom Disability Solution full-time for more than 20 years

    Pros

    Opportunity to grow and develop to your full potential Management genuinely cares; they are accessible, regularly roll up their sleeves and willing to try new solutions All customers, internal and external, are valued - staff strives for exceptional customer service experiences Small size allows for greater flexibility; yet still capable of managing large implementations A true dedication to changing the perception...

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    Cons

    Technology is older, requiring some workarounds Since the company is small, it is readily apparent who is not working to their capacity

    Advice to Management

    Continue to take calculated risks, improve training and maintain the village atmosphere

    Custom Disability Solution2015-02-28
  9. Helpful (2)

    "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in South Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Custom Disability Solution full-time for more than 9 years

    Pros

    close to the mall. Fair salary

    Cons

    Senior Leadership is clueless about what people do there that waste time. They talk the talk but do not have the ability to see their vision through. Deadlines are not met with no accountability

    Advice to Management

    They need to be open to new ideas

    Custom Disability Solution2014-10-15
  10. Helpful (2)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Custom Disability Solution full-time for more than 2 years

    Pros

    Vacation, co-workers, location, free coffee mug

    Cons

    Completely unethical business practices, understaffed and underpaid, the CEO is a schlep

    Advice to Management

    Try walking the talk

    Custom Disability Solution2014-10-17
Found 14 reviews