Dont trust management - Field Service Technician DOC Maintenance Employee Review

2.0
Sep 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Leave you alone to do your work. No manager looking over your shoulder. Plenty of overtime.

Cons

Only 2 paid holidays. They never give raises, even if promised. I feel that some the Regional Directors (west area) have the opinion that technicians are disposable, and treat them poorly. The upper management seems to think that's ok. Most of the "rules" are not written, so they can change at any time The "family oriented" business is just a mask. Under the surface you can't trust what they tell you. Training is non existent. There are manuals online. If you can find them. I've worked here for 4 years and have never been to a single factory training. Dont trust management. When HR says "call me and we can talk about it" you better have another job lined up.

Explore other reviews about DOC Maintenance

5.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Gives everyone a chance to advance. Very team driven.

Cons

To laid back and easy on problem lazy employees. Give to many chances.

2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back, good amount of drive time, pretty decent pay, decent benefits.

Cons

Management, local management, doing truck inventory is beyond a broken system, admin time they charge their techs, anything needed to be done to your service vehicle on company time is admin time which drops your pay down to $13/hr. They take an hr a day from you plus .25 hr for admin time. You will be starved and I do mean starved out of work from October - April/May. They are sloooooow. You go to a PM and find things wrong, submit the info and they give your quoted work to other techs while you sit home during the slow time of the year. Multiple “original techs” stay busy and working, while the brewer techs are starved of work and practically forced to quit. Local DSM talks down to you, and makes you feel like an idiot.

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