Defies the stereotypical agency set up - MarTech DemandLab Employee Review

4.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Demandlab is commited to breaking the common tropes of working in an agency setting. The management team is very supportive and responsive most of the time. For a small organization they do their best to provide holistic benefits.

Cons

The leadership team is working hard on capacity management and workload acceptance with the clients. It has been rough to be understaffed and over committed. The expectation for staff to bear the brunt of this situation was turbulent at times. The disorganization of the core HR function was concerning as a new hire. The first few weeks were very quiet and then I was working a few weeks of 9+ hour days along with the rest of the team, leaving much less time for training. This eventually evened out but made for a more stressful onboarding experience. There were many delays and lack of communication around benefits that make up total compensation. That made it hard to feel the environment was stable.

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DemandLab Response
1y
Hello, thank you for providing your feedback here. We are likely slower to hire than most agencies because of the quality of work we are expected to provide our clients, who are typically very large enterprises or Fortune 500 companies. It's true that we have a pretty rigorous process that we are frequently reviewing to find ways to get candidates through faster. In the last 5 months we've brought on over 20 team members in various roles, regions, skill levels to support our growth. There is a timeframe for benefits to be rolled out (based on BCBS, not DemandLab), and there is a short wait period to qualify for the 401K program I believe this should be taken care of by now, I would really appreciate it if you would email or message me directly so we can meet to discuss what happened and talk about your recommendations. Thank you --- Rhoan

Explore other reviews about DemandLab

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team to work with and remote culture

Cons

DemandLab was overall a great company to work for

2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly skilled, professional team of martech specialists Remote work environment

Cons

Compensation under market rate (in the US) Absentee CEO Lack of strategic direction from the CEO

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