Run - Customer Service Devoted Health Employee Review

1.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, working from home.

Cons

If your not part of the click. You are excluded.

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Devoted Health Response
3y
Hello! Thank you for taking the time to share your perspective and experience with us. We’re happy to hear that you’re satisfied and excited about your pay, our benefit offerings and working remotely. We’re sorry to hear that your experience internally has been less than optimal. We take our internal culture and approach very seriously and have guidelines in place that aid in keeping our environment a positive and inclusive place to work. We recognize that all experiences and perceptions are different and welcome the opportunity to chat further about your experience. If you'd like to do so, please reach out to Michelle Mulcahy, Director, Member Service Guide @ mmulcahy@devoted.com.

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
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Devoted Health Response
4d
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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