Unfair Culture, Partiality, and Chaos - Senior Software Engineer Diligent Employee Review

1.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Pay for Entry-Level Roles: Compensation is fair compared to some competitors, though not enough to make up for the toxic culture. A Few Smart Colleagues: You’ll find some genuinely talented engineers trying to do their best despite the environment.

Cons

Toxic Culture and Partiality Everywhere: The most frustrating part of working at Diligent Bangalore is the open favoritism. If you’re close to the site lead or part of their inner circle, you get everything — foreign trips, client visits, special projects, promotions and all the credit. The rest of the us? Left to grind silently without recognition. It’s demotivating to see the same few people get all the visibility while others’ contributions are ignored. Unequal Treatment Between Teams: Some teams here live a completely different life — frequent team dinners, outings, overseas travel, and extra perks. Others barely get a team lunch in a year. There’s a clear divide, and leadership doesn’t even try to hide it. The imbalance is so obvious that it creates resentment across the floor. Directionless Changes: Diligent loves to change things just for the sake of change — team structures, projects, reporting lines — all shuffled around without clarity. One week you’re working on one product; next week, you’re moved to another because of some “realignment.” It’s chaos disguised as strategy. Poor Work-Life Balance: Be ready for sudden late-night calls, weekend outages, and “urgent” deployments that no one planned properly. Shifts and responsibilities keep changing without notice, and no one seems to care about employee fatigue. Toxic Leadership and Politics: Many leads operate like gatekeepers rather than mentors. They micromanage, play favorites, and focus more on maintaining power than on building a healthy engineering culture. Speaking up about issues is risky — if you’re not in the right circle, your feedback simply vanishes. Frequent Outages and Poor Tech Infrastructure: The systems are often unreliable. Outages are common, and when they happen, engineers are blamed even if the root cause lies with poor planning or outdated architecture. You’re expected to fix things instantly without support or downtime. No Transparency, No Growth: Career growth depends more on who you know than what you deliver. Promotions are rare unless you have the right connections. Feedback cycles are inconsistent, and goals keep changing mid-quarter, making it impossible to plan your progress.

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Diligent Response
5mo
Thank you for taking the time to share this candid feedback. We take comments like these seriously, particularly when they raise concerns about fairness, transparency, leadership behaviors, and employee experience. At Diligent, we strive to build an environment grounded in merit, inclusion, and respect, and it’s clear that your experience did not reflect those intentions. Perceptions of favoritism, inconsistent recognition, unclear organizational changes, and work-life balance challenges are important signals for leadership to hear and address. We recognize that periods of growth, transformation, and technical change can create strain if not communicated clearly or supported effectively. We continue to invest in improving leadership capability, strengthening feedback mechanisms, clarifying career paths, and ensuring more consistent experiences across teams and regions. We encourage current employees to share concerns through internal channels so they can be addressed directly, and we appreciate feedback from former employees as it helps inform where we must do better. While experiences can vary across teams and locations, we are committed to learning from this input and continuing to improve our culture, transparency, and employee experience globally. Thank you again for sharing your perspective. If you have anything additional to share, please contact us at HRConfidential@diligent.com

Explore other reviews about Diligent

5.0
Jan 14, 2026
Anonymous employee
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Pros

Supportive leadership with a genuinely great culture

Cons

A fast-moving environment that suits people who thrive on pace

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2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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